Mobile-Shop products are built to last, but we understand that even the best-made products can run into issues from time to time. That’s why we offer some of the strongest warranties in the market today. Whether you need a repair or a replacement, simply contact us and we’ll take care of it, quickly and hassle-free. And for added peace of mind, you can even register your product so you always know what coverage you have. With a Mobile-Shop warranty, you can rest assured that your investment is protected.
30-Day Money Back Guarantee
After purchasing and taking delivery of any Mobile-Shop product you may, within 30 days of the date of purchase, return it for a full refund for any reason with the following limitations:
1. All tools, parts and components that were ordered and received by the customer must be returned to Mobile-Shop Company unused and in the original packaging.
- Each tool, part and component must be returned in new condition, without damage, dirt, stains or any evidence that the product has been abused.
- The amount refunded will be the actual price paid for the items being returned.
- The customer will be responsible for all shipping costs, both outbound to the customer and the shipping cost to return the unit to Mobile-Shop Company. Please call us at 866-771-8665 and we will be glad to help schedule return shipping.
- Mobile-Shop Company reserves the right to charge a restocking fee.
Mobile-Shop System Five Year Warranty
The empty Mobile-Shop system (cart, tool modules and tool bag), exclusive of the tools and parts, carries a warranty against all manufacturing defects for five (5) years from the date of purchase. If in this time period any part of the Mobile-Shop system fails for reasons of poor manufacturing or material defect, the affected component will be replaced at no charge to the customer. The customer may be asked to return the defective component for analysis. If the System is damaged as the result of abnormal wear and tear or abuse, Mobile-Shop Company will not be responsible for repair or replacement. Pocket and bin labels are not warranted against damage from abrasion or chemicals.
The tools sold with the Mobile-Shop System carry various limited or lifetime warranties from their manufacturers. All warranties are against manufacturing and materials defects. If in the listed time period any tool sold with the Mobile-Shop System fails for reasons of poor manufacturing or material defect, the affected tool may be replaced at no charge to the customer or Mobile-Shop may assist the customer with the Manufacturer warranty process. The customer may be asked to return the defective tool for analysis. If any tool is damaged as the result of abnormal wear and tear or abuse, Mobile-Shop Company will not be responsible for its replacement.
If you experience any problems with the consumable parts supplied with your Mobile-Shop, please notify Mobile-Shop Company immediately. Parts do not typically carry specific warranties, but within 90 days of purchase we will be happy to replace any defective parts. A part shall be considered defective when it does not perform to a level of reasonable expectation.
The above warranties apply only to original purchaser able to produce invoice and are subject to change without notice.
What tools come with each cart and tool bag?
Find more information in our catalog.
Can I order through your website?
Yes, create your account here.